Refund policy

Returns and exchanges

We accept returns and exchanges for defective and non-defective items within 30 calendar days after delivery. This includes change of mind and a size or color you selected that does not work for you. Non-defective items may be new or slightly used. Items with damage caused by misuse are not eligible for a change-of-mind return. These terms apply to eligible orders delivered in the United States, Australia, Canada, or the United Kingdom; checkout availability depends on our current shipping markets.

How to start a return

Use our Contact page within the 30-day window. Include your order number, item, reason, and whether you prefer a refund or exchange. We will provide the return address and instructions. Returns are made by mail. Do not send an item to a print provider or to an address on the parcel before receiving our instructions.

Return postage and fees

For non-defective returns and exchanges, you arrange and pay return postage. There is no restocking fee. An exchange is subject to the requested item being available; if it is unavailable, we will offer a refund. Any price difference or shipping charge for the replacement will be stated before you agree to the exchange.

Damaged, defective, or incorrect items

If your item arrives damaged, defective, or different from the item ordered, contact us promptly within 30 calendar days of delivery with your order number and clear photos. We will arrange a replacement or refund for a confirmed problem. A physical return may not be needed; please wait for instructions. Do not pay to ship a faulty item back before contacting us.

Refunds

For an accepted non-defective return, we refund the price paid for the returned item and applicable tax. Original outbound shipping is not refunded for change-of-mind or customer-selected size/color returns. For a confirmed defective or incorrect item, any applicable shipping refund will be included in the resolution. We issue refunds to the original payment method within seven calendar days after receiving your return, or approving a refund that requires no return. Your payment provider may take additional time to show the credit. We will confirm the refund or replacement through the contact details you supply.

Cancellations and delivery problems

Contact us promptly about missing deliveries or cancellation requests. Cancellation may not be possible after production starts. Nothing in this policy limits rights provided by applicable law.